Frequently Asked Questions
Have questions? We've got answers. If you don't find what you're looking for, reach out to us at support@ryztor.com or via our website chat.
🛒 Orders & Products
What products does RYZTOR sell?
RYZTOR offers premium dietary supplements including Berberine, Creatine Monohydrate, Magnesium Glycinate, and more. All our products are made in the USA with high-quality, clean ingredients.
Are your products safe?
Yes. All RYZTOR products are manufactured in the USA in facilities that follow Good Manufacturing Practices (GMP). However, we recommend consulting your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, or have a medical condition.
Are your products FDA approved?
Dietary supplements are not required to be FDA approved before going to market. However, our products are manufactured in FDA-registered facilities. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Can I take multiple RYZTOR supplements together?
Many of our supplements can be taken together, but we always recommend consulting a healthcare professional before combining supplements.
📦 Shipping
Where do you ship?
We currently ship within the United States. We are working to expand to more countries soon.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days after shipment.
Will I receive a tracking number?
Yes! Once your order ships, you will receive a confirmation email with your tracking number.
What if my package is lost or delayed?
If your package hasn't arrived within the estimated window, please contact us at support@ryztor.com and we will investigate with the carrier.
🔄 Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Products must be unopened and unused. Opened products are only eligible for return if they arrived damaged, defective, or incorrect.
How do I start a return?
Contact us via our website chat or at support@ryztor.com before sending anything back. Do not send products directly to the manufacturer.
How long does a refund take?
Once your return is approved and received, refunds are processed within 5–10 business days to your original payment method.
💳 Payments
What payment methods do you accept?
We accept major credit and debit cards as well as other payment methods available at checkout.
Is my payment information secure?
Yes. All payments are processed through secure, encrypted payment providers. We never store your credit card information.
📬 Contact & Support
How can I contact RYZTOR?
You can reach us via:
📧 support@ryztor.com
💬 Live chat on our website (AI-powered, available 24/7)
What are your support hours?
Our AI chat is available 24/7. For email inquiries, we typically respond within 1–2 business days.