Refund & Return Policy

At RYZTOR, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

30-Day Return Window

We accept return requests within 30 days of the delivery date. After this period, we are unable to process returns or refunds.

How to Initiate a Return

Before returning any product, you must contact our support team to receive authorization. Do not send products directly to the manufacturer.

To start a return, please reach out to us via our website chat, where you can submit photos of the product and describe the issue. Our team will review your case and coordinate the next steps with you.

You can also contact us at: support@ryztor.com

Eligible Items for Return

We only accept returns for products that are:

Unopened and unused, in their original packaging
Damaged upon arrival
Defective or not functioning as described
Incorrect items sent by our team

Non-Eligible Items

The following items are not eligible for return or refund:

Opened or used products (unless damaged, defective, or incorrect)
Products returned without prior authorization from our support team
Items returned after the 30-day window

Refund Process

Once your return is approved and the product is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items

If your order arrived damaged, defective, or incorrect, please contact us immediately via our website chat and upload photos of the product and packaging. We will resolve the issue promptly at no additional cost to you.